Here is something that will annoy many people but I am not gonna start by saying sorry. I won’t say sorry for calling your “favorite wow awesome greatest” tool a piece of sh.t (I will only be polite with my spelling).
I will probably make many people (and my dear bloggers) angry. Everyone is saying this is the greatest thing after sliced bread but I am telling you that Market Me Suite is worse than a rotten tomato.
I tried it out cause I wanted to test a “strategy”, “theory” or what ever, suggested by some of the bloggers I follow.
I also wanted to try it out to see if it is worth promoting. Not only that, but I created another Twitter account to test the tool and the suggested strategies.
After using this thing, I went back and read some reviews on some of my favorite blogs and started thinking if I am crazy. All the wooow reviews talk about stuff that MarketMeSuite promises. But MarketMeSuite didn’t deliver and that is what is the most important for me.
For those who don’t know, Market Me Suite is a tool that is supposed to help you get more Twitter followers, brand you on Twitter and Facebook, and so on. Yeah, right.
Here is a little disclaimer before I start hating on this piece of crap: I am sure there are some features that I didn’t discover while using MMS but I don’t care. Everything I tried sucks so don’t try to persuade me I am completely wrong 
The only thing I was smart enough to do is not purchase the yearly subscription which was 30$ at the time (full price is 80$). I decided to go with monthly payments, I believe around 6$ a month.
OK, let me begin!
Why isn’t MarketMeSuite a more professional service?
I have to mention this one before I go on. When I bought MMS, I downloaded the software, installed it and starting going through the options one by one.
Guess what… I got in the middle of beta testing of a new version and wasted 10 days of the subscription because the sh.t didn’t work.
What kind of company will let a new customer use a beta version, when they can provide a working version and update it later?
Also, I sent many tweets with questions, and didn’t get answers to them (read on).
Bug attack
The beta version had so many bugs that I actually could not get anything to work! Nothing!
A few days after I bought this thing, they added a button to MMS that said “Report a Bug”. So I tried. It didn’t work.
Till then, I have already sent tweets to MMS on Twitter and didn’t get any response to any questions. How would I know they didn’t care.
I believed the DM I got from them, saying that I can ask questions if I have some…
But this time, after asking why is the bug report buggy, I got a reply that it has to be my internet connection. Wow, never knew I had internet problem, especially that we are paying for the best and highest priced internet in the area.
Guess USA isn’t perfect when it comes to internet, cause obviously, mine is not good.
Wonder how it didn’t occur to them that their sh.t isn’t working!
MarketMeSuite branding sucks
MMS is proud of it’s branding feature. What it means is that instead of your tweet saying it was sent from web, HootSuite, TweetDeck or other place it will say it was sent from your blog (for example).
OK, so you can see it, right? No branding on Twitter. It does not exist.
You can see it in my TweetDeck screenshot but it does not exist on Twitter. I thought this is the main feature they are promoting!
MarketMeSuite sucks, proof one.
Not to make a separate point out of it, but clicking on the link in my TweetDeck never opened my blog. I just can’t get the link to work. So what is the point of it?
Here is a question for you, and please be honest: How many times did you even notice if there is a branded link there? Have you ever clicked on it?
My answer is: No, I have never paid attention to that and I have never clicked a link in the signature.
MarketMeSuite Facebook branding looks lousy
Now, this is something really ugly. It is so much into your eyes and looks so lousy that I have posted twice like this: first time I tried it and now to make a screenshot for the post.
What the heck is with the line? That looks ugly to me. Sucks.
Oh, do you see something else. They didn’t forget to include a link to their application into your status update. The word “MarketMeSuite” is a link of course.
MarketMeSuite keyword search
I guess this is supposed to help you find like minded people on Twitter or people in the same niche. You do a search for a keyword and MMS brings back results for people that mentioned that word in one of their tweets. You can choose who to follow or just follow all of them.
Remember my post about terrible Twitter users and the one that followed me a bunch of times and unfollowed after I would not follow back? Well, I know how it can happen easy with this tool.
Let’s say you search for the word SEO. It will bring back a lot of people that mentioned SEO in one of their tweets. You will follow all of them. After a while you will unfollow those who didn’t follow back. You will do another search for SEO (because that is your market). You will follow the same person again because they mention SEO (because it is their market, too) and guess what happens.
Yes, you can prevent this by going through one by one and remembering which ones did you follow, unfollow… are you keeping up??? Yes, too complicated and it sucks.
You can always say that you would not follow and unfollow a big batch of people. Really? Then why did you buy MMS. Because this tool is for big-numbers-loving-people only.
If you are using Twitter like Patricia or Ingrid, you sure don’t need it!
And how useful is this search actually?
If you are in a dog niche and you search for a “puppy” you will eventually end up with completely untargeted followers. People you follow for mentioning “puppy” in their tweets (that follow you back) are not targeted. Most of them are not in your niche, they just tweeted about “My puppy peed on the carpet”, “I saw a cute puppy on TV”, “I got a stuffed puppy for Valentine’s”…
Unfollow feature
MMS has unfollow feature where it lists all those who are not following you back and you can select them all and unfollow them. Guess what… It isn’t working! I prefer Tweepi.com over that crap any time.
MarketMeSuite RSS Feed
I am guessing that this is supposed to tweet RSS feeds you add. I tried to add a RSS for the first week, every single day. Never could add it. I hope they fixed it. I don’t even wanna bother with that anymore.
MMS scheduled tweets
I tried to test this at the beginning. What happened it that this piece of crap published all the tweets after a few minutes. So no scheduling there I guess. I think they fixed it by now but guess what – there are many free and functioning tools you can use to schedule tweets (TweetDeck is great for this).
Automatic direct messages
Now this could be a separate post all together. Automatic direct messages are probably the worst thing you can ever do. I will try to make this section short and help you avoid making a mistake with DMs.
I have never sent automatic DMs before. I wanted to see if it will have any effect on my Twitter presence. So I created automated DMs to use on my niche site account. The messages are something like “Thanks for the follow. If you have a question feel free to @ mention me”. There are actually 10 different messages that rotate and none of them has a link.
Guess what… People can smell an auto DM. Most people hate them. A lot of people will unfollow you because you send an automatic DM. If you are lucky they won’t even see it because they don’t read DMs.
Oh, more interesting things… After one, I must say ass-y, person received a DM like the one above, he actually called me a spammer, publicly on Twitter. I had the luck that people know I am not, so they actually slammed him back with some messages. I understand he might have been aggravated, but I have never, in 2 years I have that account, been called a spammer!!!
Lesson learned – never send automated direct messages on Twitter.
I actually went back to read some of the DMs I received from people that recommend MMS, and yes, they sure are auto DMs.
MMS reply campaign
You know when you get an annoying tweet saying “Check this out”, then there is a link and 10 more people mentioned in the tweet. Well, that is an easy thing to achieve if you are using MMS.
They have this thing called Reply campaign, where you basically search for a word and get tweets containing the word so you can @ reply to the tweet. The search never brough more than 3 results for me.
Why would you use this and pay for it, when Twitter search will bring back hundreds of results?!
Are you drawing a conclusion yet? Yes, MarketMeSuite is most likely the tool that all those annoying Twitter spammers we hate and talk about, use.
Tweet signature
You can add a “signature” to your tweet. Basically it is a #hashtag. OK, so what is the big deal? It will save you time to type a hashtag. Wow, that is worth 80$ a year for sure. C’m on…
When I, so unfortunately, got in the middle of that beta version, that thing didn’t work. So when ever I sent a tweet it was ending in this “#No signature”. Talk about embarrassing.
The thing that pissed me the most about MMS
I am proud of my lap top and my hubby paid big money to get me a rockin’ machine so I can do my stuff without any worries. I have never crashed it, unlike all the other computers and lap tops I’ve had. It is running just great.
Well, imagine my mood when I realized that this piece of sh.t called MarketMeSuite blocked my lap top and was playing games on me!
Every time I open it, it says there is a new version available. So I allow it to update hoping they fixed all the mess they are selling. Of course, update after update, there are bugs everywhere.
So the other day, I let it update and after a few minutes I saw that it wasn’t updated yet! It was blocked. Somehow, the thing got blocked while updating (never had such a problem with anything!). I closed my browser, giving that stupid thing more memory (so I was hoping). After 10 minutes nothing.
I tried to CTRL+ALT+DELETE, open a Task manager and close the app, but for the first time in my life I can’t open the Task manager! I press the Restart on my Start menu, nope, nothing changed. The MMS update window is still there, “updating” but not really.
I try Shut Down button on my Start menu. No, wouldn’t shut it down. Well, to make the story short, after a few more things I tried, I actually had to take the battery out of my lap top to finally shut it down.
Bottom line
No, this was not a rant. This was a serious review of a crappy product that is not worth your money.
I believe some people are making this piece of crap work and some are making money by being affiliates.
But my honest opinion is that you should not even think twice about buying this. Simply don’t buy it!
You think you can’t do your business without it, think twice and save some money:
- branding sucks, looks bad and isn’t really working
- no professional service should allow new users to use beta version
- I never had a bug in TweetDeck
- you can use TweetDeck (free) to do most of the stuff MMS offers (I think HootSuite is like TweetDeck)
- you can search for related users in your niche by doing a Twitter search for keywords, same goes for reply campaigns
- there are many free services you can use to tweet RSS feeds
- TweetDeck can post scheduled tweets too
- automatic DMs suck
- you are capable of typing a hashtag yourself
Here are a few more things to make you smile:
Algorithm my a$$. Find highly targeted followers means search and follow and hope for follow backs. Unfollow those who aren’t enriching your account is a pile of you know what. I am yet to see this magnificent algorithm!!!
Find users in your niche means that you do a basic Twitter search and see who you can @reply to. The hilarious part is “completely user controlled to maintain the highest quality”. Yeah, you have to do everything yourself, so I guess it is user controlled.
Wow, big words and everything… Well, my free TweetDeck has these two features as well.
My advice
Twitter, although a great way to get new visitors to your blog, is not the only way to do it. You should promote your blog on Twitter, but not spend a lot of money on different tools.
Build your Twitter following the natural way. Getting retweeted by the people you connect with is going to get you new traffic, without paying for it and being marked as an annoying spammer.
Use free Twitter tools and spend your money on stuff that actually work.
Calculate what is the return of investment when it comes to tools like this, how much are you getting or loosing by using it.
This is definitely the worst product I have ever tried and I would never recommend it to anyone I care about.
Your turn… Please share this post and tell me about your experience with MMS. I wanna here your opinion on this subject.
Hey Brankica
Thanks for the review, I had heard of it but never used it thankfully.
Nice to see an honest review, I am sure some people love it, but after your experience I shall be avoiding it like the plague!
Alex
Glad I could help
Hi Brankica,
The other week we made an announcement. MarketMeSuite is now free to use.
http://marketmesuite.com/blog/why-has-marketmesuite-gone-free/
We had reached out to you and you were, in theory, retesting MarketMeSuite a couple of months ago. We were all watching your @brankica_u stream and seeing the ‘via marketmesuite’ tweets come through, in the hopes you’d see we took your criticism on board and made a lot of great changes, but the email chain died, we never heard from you again, and this post lives on.
I am commenting in the hopes that you will have another look, and make any modifications to this post to include that we’re not a “paid tool” anymore, and that, I would hope, we’re no longer “the worst product you’ve ever tried.”
Your post gave us a good hard lesson in community support, and we’ve made major improvements. I hope you will take the time to look at what we’ve done, and make updates where necessary.
Best,
Tammy, CEO @MarketMeSuite
I contacted with Alan if I remember well, and tried the tool after we first agreed on me trying it again. I told him I could not set up a few things I was interested in checking out, like the signature thing. I didn’t want the “via mms” signature in the first place, that was the main issue with this thing from day one, I wanted the signature that works. He did tell me it has something to do with Twitter API and that the tutorial I was working by wasn’t working any more (if I understood him well). So as I said, he was really great in communication with me.
I gave it a go several times and even announced that I am re-trying the tool (I think on Twitter, FB and Google+). Since Alan was really nice in reaching out I was glad to change my mind, but never got to test the things I was interested in, since I could not get them to work. So I gave up since it wasn’t a priority. I did tell Alan that I am not going to change my mind about the general usefulness of MMS for the simple reason that it is good for those who automate a lot of things, like keyword following and mass unfollowing (which again I could not get to work) and I am strongly against that.
The Twitter stream you were watching is not the one I use for this blog
so if I managed to set everything up, you would see the tweets in my blog’s stream. I will do my review of the tool as I planned to do, the email didn’t die, I replied to a girl that sent me the last email, can’t remember her name.
I told Alan that I would like to say to my readers that I changed my mind. That still stands, I just didn’t have time to play with the tool since the things that were supposed to be fixed were NOT working when I started re-testing.
Glad you made the tool free I am going to post about it this week to make sure people know !!! I think anyone who listens to the community deserves an extra chance.
Thanks Brankica,
Appreciate the time to answer my comment and for posting it.
Just for the record… “automated keyword following and mass unfollowing ” — we do neither – just to make sure everything is clear. We agree with you – and have never offered that. We allow you to generate a list of people you may want to follow based on keyword, and a list of people you may want to unfollow who don’t follow you back, but it’s up to you to press the buttons and do it. No “Set it and forget it.” Not only are we against it, but even if we wanted to do that, Twitter doesn’t allow it
Looking forward to the re-review and update, and maybe a change of the title. I surely hope that we won’t be the worst product you’ve ever tried anymore
Thanks again,
~Tammy, CEO
Hi Brankica,
Oh wow, what a bold post… while every writes about how good products are.. and buy it — from their affiliate link, you are telling your experience as it is.
Did you return it and get some refund on your investment?
Ben Wan
To tell you the truth I am not sure if they have the return policy. I didn’t even think about that. But I sure won’t continue paying for it.
You know, it might sound as a bold post, and I am waiting for the hate of those gurus to come here and scream all over my blog, but I learned (after that spammer post) that the honesty is the best approach.
Many bloggers are blogging in hope to make money. To make money you also need to spend some. But some just don’t have much to invest. I just think that all of those, with limited and low resources, can invest it in something better.
I just found your remark about people who don’t have much to invest. It’s nice to know that someone cares.
The main purpose of one of my blogs is simply to help people start out while using as little funding as possible. Things like free autoresponders etc.
Keep caring.
I actually use Mail Chimp for example, and always tell people who are starting that I am yet to see what Aweber has that Mail Chimp doesn’t. Except the price
Hi Brankica
So am I correct in thinking you won’t be recommending this to us technophobes to try out lol One advantage to not being a techie is that I NEVER try out new things till my techie friends have used them for ages, sorted if they are worth buying and then I will think about it
Great that you have done an honest review on how you found it. Sadly, lots of people will write reviews cos as you rightly point out; they are affiliates and they want to make $$$s regardless. Not everyone is honest or has integrity.
Have seen so many “must have” gizmos advertised on the net by the so-called “gurus” often just flogging their buddies latest whatever. If they land in my inbox I delete without reading. I know enough of you now that I will trust what you say about a product before I will trust these guys!
There will be pleny of people, especially newbies who will be grateful you published this post Brankica. Thanks for sharing with us. Appreciated.
Patricia Perth Australia
Hey Patricia,
rule number 1 I learned from my blogging idol Lisa Irby is to test things before promoting them. I try to do it or at least I ask someone I trust if they have tested it.
This thing is so not worth the money and although a monthly price of 6$ is not too high, I can see myself investing even those 6$ much better.
This is a good selling product, since many “gurus” are promoting it, and that is why everyone is trying to get the piece of that cake. But I will not promote it because it is not something I would let my sister buy. If I don’t think it is good for my family, it isn’t good for my friends and readers as well.
Thank you for those nice words and trusting me, I always try to earn and keep that.
Wow,
Talk about a different experience. I am no where near the (tweeter, twitterer..not sure of the proper tense) that you are but I liked it a lot better than hootsuite (I never used tweetdeck) I didn’t have your issues with the branding and I sent two messages to their customer service that were answered promptly.
Sorry you had such a crappy experience with them. It sucks
Hey Steve, thanks for the comment.
As I said I am sure there are people that make this thing work but I am just so disappointed in too many of their “cool extra awesome features”. I tried to explain point by point what sucked and all that is my actual experience with MMS.
I just don’t think it is worth the money.
I went for the one month, too.
And it will be my only month. I use HootSuite, so maybe that tainted me for my test of Market Me, because I just didn’t “get it.”
I kept asking, why can’t I do this, why can’t I do that.
Maybe I just lost patience, but I have been trying new software since DOS 1.0—before the Microsoft DOS, I’ve been a beta tester, and taught in classrooms, and if software can manage to confuse me, I move on
Rick
I am with ya, Rick.
Even if everything worked perfectly, I still don’t see the advantage of paying for it since there are free tools that do everything MMS does. Other tools are so much easier to do and if the main thing is the branding part, it isn’t a good feature in my opinion.
Thanks for the comment and I am kinda glad I am not the only one that didn’t like it
“Here is a little disclaimer before I start hating on this piece of crap.” This gets my unofficial award for best line of the blogosphere this week
I’ve never even heard of MarketMeSuite, so I’m glad it wasn’t on my blog that you read about it!
I have to say, though, that despite all of your warnings, I’m kind of interested in MMS. I mean sure, it’s not perfect, but it looks pretty good. And I kind of like the way the dashboard looks.
Yes, I am totally kidding.
Thanks for a great (and entertaining!) review, Brankica!
Lol, not sure if this is sarcasm but I had to write that, cause I saw how it goes. All those affiliates start commenting how the person who reviewed what ever doesn’t know anything, how the product is better than air, etc, etc.
I mean, I hate it. It sucks. And I won’t change my mind.
And your post made me LOL, thanks, Tristan
Always love to see you here!
Im just here to tell you I told you so, I told you so lol
You were pretty close. But you failed in one thing – you had no idea how much it really sucks
I just love your “serious review”
Girl, I would never want to piss you off. LOL
It’s unfortunate to have such a bad experience with it, especially since you tried it based on the recommendation of others you respect and follow. These apps are supposed to make you life simpler not harder and if it can’t do that in minutes than it’s not worth it.
Companies need to realize that if they are going to put something out there, especially a paid product, they better be able to stand behind it because there many competitors ready to squeeze in and take their place. If the product is not ready to be released, then don’t release it! Or if you are going to release it in beta version, than at least allow people to use it for free until it’s been fully tested.
Good luck on your continued search. Personally I think you’re doing great doing it the “free” way. But just my 2 cents.
Thanks, Michele
This is actually my first tool of this type I have ever tried and it just made me sure that the free way is sometimes the best way.
I understand the power of Twitter and I am trying to get a piece of that traffic, but this tool is just not gonna help me.
Like you say about the new versions, get testers to test it and don’t release it. I am so surprised that they would let a brand new user use a beta version.
I am also surprised for this: I always thought that new versions are just upgrades, small additions to a working tool. But nothing worked in this one. How does that happen? Don’t you just update the working version???
Oh, and don’t worry about pissing me off, you would need to do something realllllllly baaaaaad to get to that point… guess how annoyed with MMS I got then, LOL
Thanks for the comment!!!
Brankica, I read about this software on Ana’s blog and I was thinking to myself ” I can’t imagine paying for a Twitter tool but maybe a Facebook tool would be nice” That’s because I hate using Facebook and only use it because all of my friends are there. I haven’t even published my fan page yet!
So, I’m going to assume that you saw the some of the same good reviews on this product there also (correct me if I’m wrong). Nothing against Ana of course but it just goes to show that you are you are own woman and even if the recommendation came from Lisa Irby herself you would have written this post. That says so much about you and your character. This is why everyone is flocking to your blog so we can get the real honest scoop! We love your style (not to mention that you are hilarious)!!!
From knowing you like I do, I can only imagine what went through your head when your laptop locked up (which is “super-special” because your hubby gave it to you)!
Hey Ileane, you cracked me up. When I read this hubby part, I just realized why he did it. I bet he just wants me quiet
Cause I always talk and talk and talk, and the only time I am kinda quiet is when I am all into the blog, lol.
I am proud to say that it didn’t come from Lisa
Thanks God, I am so used to her recommending awesome stuff!
When it comes to Facebook, I don’t see it helping much, since all it does is brand it like in the little screenshot (which I don’t like) and allows you to post from MMS. I mean, I can already post from FB so what is my gain here, right?
And you are right, no matter who the recommendation come from, I would still speak my mind. Not all blogs have the exact same readers, and the least I can do is say what I think of the service/tool/book or what ever I tried.
Thanks for the nice words, Ileane, it means so much to me.
Hey Brankica,
Bravo girl, I applaud you.
I purchased MarketMeSuite because it came HIGHLY recommended by Ana Hoffman so I signed up with the yearly membership. Yep, plopped down my $99 and went to checking it out. Now I will tell you that I mostly went with this particular one because it linked to Ping.fm which is how I prefer spreading my post online. Low and behold, it didn’t work. Right off the bat before I could even check out the rest of their features, the one I wanted the most just didn’t work. So I sent a ticket to support and guess what. They marked my ticket as completed every single darn time. It took me 2 weeks before a human being finally answered my ticket and then I had to go round and round with them to resolve my issue. By that time, I was sick of messing with them and I just wanted a refund.
So I will 100% agree with your post and they do have a return policy. I did the yearly membership and that is a 14 day return policy but I’m the kind of person that won’t let that kind of thing slide. To say the least, I did get a full refund even after the 14 days. If you are signed up for their monthly membership, just cancel your monthly charges and you are good to go.
Thanks for putting in writing what I was thinking in my head. Bravo to you girl!
Adrienne
Lol, I didn’t want to say, but I also for MMS cause Ana recommended it, while talking about some of her Twitter strategies. I am sure it works for her and even the best tool can’t work for everyone but this is just the worst thing I have ever tried.
I am so sorry you paid that much, it really isn’t a small amount of money, but glad you got to the bottom of it.
I completely understand your battle with their “support”. The moment they told me “the problem had to be my internet connection” I knew it all. I canceled the payment and definitely would never try this again if someone upgraded it and let me use it for free.
The things that “hurts” the most is actually the time I spent, trying to figure it out and fix it.
Sorry for your bad experience but thanks for adding to my post, Adrienne
Yeah, I wasn’t too sure if I should name names either but what the heck. Like you said, obviously it works for some people while not others. But I did get a full refund so all I wasted was a lot of darn time dealing with those people. Made me so mad I didn’t even want to try and use their software because if I had that much trouble with their support I knew they wouldn’t be there when I really needed them. I have no use for services like that.
This just proves that neither of us are out to make that quick buck. I so appreciate it when people are honest with me about their experiences with a product.
Thanks Brankica…
Adrienne
Brancika, something else I forgot to ask. I’m not a Tweetdeck user, but I recently downloaded the app from the Chrome Webstore. I haven’t figured out how to schedule posts (I’m such a HootSuite person), can you give me a hand? Thanks Dear.
It took me a while to figure it out and it is just in front of our eyes, lol. I always hit enter when I tweet so I missed it. On the right side, where the “send” button is, there is a little clock. That is the schedule feature
Brankica, I don’t see the clock on the Chrome extension so maybe it’s not a feature there. I bet it’s only a “watered down” version of Tweetdeck.
I had no idea there was a Chrome extension, lol. Didn’t do my homework good
But yeah, I was talking about the TweetDeck that you install on your computer. Hm, that is something to suggest the creators of extension to add.
Branika,
Thanks for your review. I figure I do not need another tool that I need to learn or figure out. I have seen several people suggest using this tool.
Using free tools that works just fine. They might be in different locations but they all me to follow and unfollow, keep track of lists, send welcome DMs and schedule tweets.
I don’t mind using several tools as long as they are easy to use
So I am with you on this one!
Wow, Brankica – that was the definition of a rant!
I am sure you refer to me as “one of the marketers” who suggested it, since I’ve used and love it since about a year ago.
I can definitely tell you you didn’t gave all the features a good try – which I am surprised, since they are easy.
Twitter branding? There are still 2 versions of Twitter and one of them shows your branding and that ‘s the one many people still use. I am sure MMS will come up with the way to brand on new Twitter as well.
FB signatures? Without MMS, you don’t have ANY.
Is MMS perfect? By no means. But one this is for sure: they are CONSTANTLY releasing upgrades to make the product better.
MMS is the only product I use for managing my day-to-day operations on Twitter and FB – and it’s doing a pretty darn good job.
By the way, as an affiliate product, it’s my best-seller and you are the first one who had any complaints about it.
Ana Hoffman
Hey Ana,
thanks for the comment
This is not a rant, but my personal view of the product. I just wrote my honest opinion and stuff that happened to me when I was using it.
I guess you missed Adrienne’s comment, but I am not the only one that had a problem with it and their service. There are more people that said they tried it and didn’t like it. I just guess not everyone will write a post about it.
I also said that I am sure some people are making it work but it didn’t deliver to me. It didn’t work and finally slammed my computer.
If I didn’t give all the features a try that is because I could not get them to work. I tried everything I was interested in and it didn’t work. I am sure there are more features that MMS has, but there were specific things I was interested to try out.
When it comes to Twitter branding, as I said, I don’t think many people click on the tiny link, but that is only my opinion, I am by no means even close to a Twitter expert.
Facebook branding, looks bad but I didn’t want to use it anyway, I don’t see me using it as a feature even if I continued using MMS.
As I said in the post and the comment, I am sure some people are making it work, but I was completely unsatisfied and felt I should tell that to my readers.
The first thing I learned from Lisa Irby, which thought me piles, is that I should not promote products I don’t believe in. This is one of those. After all, I think I achieved something… look at all the great comments
I am sorry, Brankica, but seeing how many times my name was mentioned with negative connotations throughout these comments made it personal to me.
It’s one thing to dislike something – you know me, I’ve done it plenty of times, but it’s entirely different (and excuse this word – I just can’t come up with anything less direct right now) to vomit over something the way you did.
Sure this wasn’t directed at me, but most people know, judging by the comments, that you bought it through my recommendation and that taints my reputation.
You didn’t like the product – fine, but there was not reason to go about it this way.
By the way, there was nothing wrong with what Alan from MMS wrote, and yet your harshness at him was very undeserved.
I am sure it won’t matter, since you stand’ll by what you said, but at what cost?
Well, I am sorry that you feel personally involved in this, but there is not one word that blames anyone for recommending the product. It was my choice to buy and try. So I am really surprised that you feel this way. I am not even the first one to mention any names.
In all posts I write, I write detailed, and people that read this blog regularly know that. Hence the mention of the people I follow. Plural.
I also didn’t think I vomited over anything, but since you have way more experience in blogging than I do, I will take your word for it.
I don’t really understand this part: “but there was not reason to go about it this way”. What way is that, since I am stating my opinion about a product I paid for and I didn’t like and I am writing about it on my blog.
I didn’t write anything that is not true and that is what I am proud of. All that actually happened.
Some don’t like my post, some obviously love it. Same with MMS. You love it, I don’t.
Anyway, I am sorry you took this personal, I didn’t know you feel so strongly about MMS. As I said, I don’t think there is one word in the post that blames anyone, I am the one that decided to try it out.
When it comes to Alan’s comment, I think it was extremely unprofessional of him to say that he didn’t read the post but that I wrote inaccurate facts. He should have had the common courtesy so read and then comment.
Yes, as always, I will stand by my opinion and I didn’t know that writing a honest review carries a cost with it.
Hey Brankica,
It was just really late at night after a long day of travelling, I’ll be reading the whole thing, but overall all feedback is great to us, we are a small team – and we do our best. Thank you for publishing my comment, that was a nice thing to do, sorry you were insulted – I don’t know you very well.
I wish you all the best, and continue to thank all our users, those that love and hate us!
Best,
Alan
Alan, I understand that you were tired and it is fine. Just make sure not to call people liars before you read what they write. You probably know very well what issues your product has so I am pretty sure you are aware what can happen to it’s users.
I guess no one expected for an unsatisfied customer to say they are unsatisfied out loud.
But this post is a great place you can learn from, because if you read the comments, you will see there were more unsatisfied users and make your service better.
I appreciate you stopping by and commenting.
Brankica I wouldn’t worry about any negative comments, you didn’t do anything wrong at all. You gave the honest truth and that is exactly what your readers expect from you. You didn’t mention Ana and no-one inferred anything negative in regards to her review. She liked it, you didn’t it’s as simple as that.
I agree with you and I am sorry she felt that way. I never said anything bad about her because I would still continue buying product she recommended. I wasn’t even thinking about her when I didn’t like MMS.
For what ever reason she took it personally. But everyone has the right to feel and act any way they like.
Mmm, wrong time of the month perhaps?
Shsss, don’t let anyone know I said that
I think this is a disgrace. Seeing that you may or may not publish this comment…im sure you will as you apparently LOVE controversy. Are all of you delusional? You may not have pointed out Ana in your post, but you CLEARLY stated in the comment section you bought it on her recommendation as did a few other people. And many of you are loyal visitors of her blog. You may think you did nothing wrong, but you dont know how to “respectfully disagree.” You call people liars and you take to Twitter playing games. All these people supporting this lunacy have ZERO business sense. There is a real way to honestly review a product you didn’t like. Shameful. I hope this blog is not a business for you because this is a post that one would put on a personal blog. NOT business like at all. But then again, rallying the troops to support your hack job doesn’t show me you are business like in any way shape or form. You say you weren’t thinking of her, yet you clearly say it in the comments and you allow people to continue. And then you wonder why she took it personal????? Really? Seriously? You think you are some hot shot blogger, but the truth is, you love to start trouble and when you publish this comment it will only feed your ego and your troops.
I don’t think I understand. You are talking trash to me, hoping I will approve your comment but don’t actually want to create controversy? Make up your mind!
And no, this isn’t a business, this is just a fun way to get on nerves of people that have nothing else to do in life but talk trash. Thanks for commenting and making this post so popular!
Oh, I don’t think I am a hot shot blogger, you are the only one that called me that but yes, I do love my troops!!!
Hi Ana,
I’m so sorry that you are getting so panned in this thread. The author clearly has some sort of bone to pick with us and is using the marketing strategy of a “negative” post to drive traffic. Are we perfect? No, of course not but most of our thousands of users realize that we’re at a good price point, we actively listen to our community, and we’re constantly growing and improving, and of course always pushing out any advances free to our users. I’m not sure any of my comments will be posted, as my comment yesterday was already removed, but in the off chance the author has any journalistic integrity (which has already been compromised by posting blatant lies) then maybe at least you’ll get to read my reply, and know that we are grateful to people like you Ana, who have actually properly used the tool and have demonstrated to others how it has personally helped you
Best,
Tammy
I am not a journalist so I have no idea why do I owe you any integrity
But to note it one more time, your comment wasn’t removed, I actually only delete spam comments posted by bots.
It is interesting to see that you are using my blog to communicate with Ana, but I don’t really mind it.
I have no “bone to pick with you”, I just didn’t like your product. Blatant lies, you say… OK, if you say so.
And to make sure you understand one thing:
This isn’t about Ana or her recommending the product like all of you are trying to make it. This is about product that didn’t deliver. Ana is not the author of it, she is not responsible for its malfunctions or anything in this post. I would again buy a product that she recommend because I trust her.
If you read the post I said I know it works for some, but all you are doing is talking trash to me on my own blog… Maybe you are right, maybe I should be more selective to what comments I approve!
Hi,
I experienced total frustration with your product, also. I never have wasted so much of my business time trying to make a couple of simple things like RSS work, when I fired up MMS>
Your price point doesn’t matter. MMS did not work like it was supposed to.
One more thing; I wasn’t born yesterday; you’re “grateful” to Ana because she sells the crap out of your product as an affiliate.
I actually bought it because someone I know has used it for awhile. He knows of my disappointment. I’m not mad at him. At all.
The Franchise King®
Oh Gawd, that made me laugh good.
“The Strategy of a ‘Negative’ post”, reminds me of Bill Hicks on the “Marketing Dollar” (http://www.youtube.com/watch?v=gDW_Hj2K0wo)
I have to say it is REFRESHING to see that someone in the internet marketing quagmire doesn’t just just regurgitate affiliate bs just to make a quick dollar. Its called “Beeing A Good Neighbour” since we are all Neighbours in this Global Village and you don’t fk over your neighbours, you help your neighbours and they help you back.
Haven’t tried MMS, wen’t googling for reviews since Klout blogged about it and have to say that every time I see nothing but rave reviews that praise the product beyond what is reasonable (everything has a flaw or something that irks the user, can’t please everyone) I know that the reviewer is regurgitating affiliate marketing bs.
For once I find a few, seemingly triggered by Branckia first bad review and that also gave me a look at how MMS has handled negative reviews and, boy did that ship sink faster than the Titanic (or the Gustav if your from my neck of the woods).
Kudos to Branckia for telling it as she sees it. An thanks for making me aware of TweetDeck, ping.fm, tweepi.com, hootsuit and tweetspinner. All products I’m going to research.
Chris, do I even need to tell you that I was young and inexperienced and bough it because of all the hype, RLMAO
Actually Anna,
you can see the branding on the latest version of Twitter as well by just clicking on the little arrow pointing right to the right of a tweet all there in black and white!
Im with you though as i have seen this product grow over the past years since they brought out Tweetbrand!
Interesting post Brankica!
Regards
-P
Glad you find it interesting, I think it kinda is
And thanks for the comment, I appreciate it!
Hi Ana,
I like what you do, too.
MMS sucks, and I wasted way too many hours repeating the same stuff over and over again..but the stuff never worked.
The “branding” link is a waste, too.
JL
I’m personally a huge fan of HootSuite and really can’t imagine switching. As far as the branding goes, I think it’s all gone because of the new Twitter layout. Still works in the old Twitter layout. There is branding by name showing in HootSuite, but it doesn’t link to your site like the branding in the previous version of Twitter did. Either way, MMS can’t be blamed for Twitter changing.
Either way, I don’t feel like I’ve seen a bad review of this product. Kudos to sharing your thoughts!
Hey Kristi, I haven’t tried HS but from what I have learned it seems to be pretty much like TweetDeck, so I guess it must be a cool tool.
I am not blaming MMS for Twitter changes, there are so many more things listed in the post that I “hold against it”.
Thanks for the comment and I see an interesting title in your ComLuv link, something that interests me a lot lately
Not sure if you will publish this comment, but thought worth a try. I’m Alan, from MarketMeSuite.
We have a thriving community, some people love our tool, some don’t, it just depends if it is for you. Most of the problems you mentioned, if not all have been patched and updated for all our users, and we ask very little money in return for our feature set.
You mention a few things which are inaccurate, like ‘facebook branding’, its not branding, but simply a signature that can be used like a forum post signature – we never claimed it was branding and even say in support that isn’t branding – but what it does allow is a passive link back to your website that every single comment you send, your friends will see too, and even their friends too.
There are many features that we offer, and its an inexpensive tool overall, the features are designed to save time and effort for small businesses.
I haven’t read through all the post, its pretty long, and its late here, but I’m almost certain that some things you are saying are right, some things are inaccurate, which is misleading to your readers.
We have a support desk, if anyone has any questions feel free to drop us a line.
All the best, and thank you to all those have supported us – like all products we take the good with the bad from our customers, thats what we love about you guys!
Best,
Alan
MarketMeSuite
Alan,
I am a bit offended that you would think I would not publish a comment because you don’t agree with what I wrote.
Facebook branding or signature, how ever you call it… It is not the issue of how you call it, it is the fact that I think that it looks lousy. I believe I am in title to share my opinion.
The fact that the tool is cheap or expensive has nothing to do with the facts I listed here. I have bought some of the most expensive tools in the past because they were worth the money!
I can not believe that you would say you didn’t read the post and still say that you are “almost certain that some things are inaccurate”.
So you come to my blog, you feel like “defending your service” by saying it is cheap and then you call me a liar!?
Alan, that is no way to build trust, at least in my simple, little business book.
You just made me 100% sure I was not wrong to post this review.
Hi Brankica,
I have never made used of any of these tools as i feel i don’t have a need for it. Sorry to learn about your bad experience with MMS. Guess you are right. Even with the recommendation of others, we still need to find out the real features of the tools ourselves. I guess this time round, MMS is simply not for you.
Thanks for the honest review and i really like you going public to let us know how you feel about the product.
Lye
Hey Lye,
This is the second time I say my negative opinion about something and that it turns out to be the funniest thing ever.
Not sure if you saw, but there is a comment above yours from the author. I had a good laugh, him saying that he didn’t read the post, but the tool is cheap so what…
I am glad you didn’t have tools like this in your tool box and this is actually the first time I make a wrong choice.
Thanks for your comment and I am off to see which 50 blogs are you recommending. I am trying to catch up after the vacation
Now, THIS is a real review. Love it. Bravo, Brankica!
It is NOT a rant. If you went through this much crap for one tool, you have the right to tell us about it. Can’t believe you had so much trouble getting a hold of them, technical issues, and sorry excuses for branding. To be honest, I never could tell the difference between you using MMS and no using it, and I read A LOT of your tweets and stuff on Facebook! Sheesh…
And a note to Allan: Don’t admit not to reading a customer review because it’s “too long” and then assuming that everything she said is wrong. Sorry, but that is a total jackass move. I’m appalled. You don’t seem all that concerned about the reputation of your product here, and it seems you are just trying to soften up everyone by saying “some people like it, some people don’t.”
You also didn’t offer Brankica up on a refund or some other sort of compensation for the trouble she went through, which would have been a better solution in terms of customer service…
I, for one, am no fan of Twitter tools (paid ones). There is absolutely nothing that can replace a real human presence, human interaction, and manual tweeting than a machine. I only use TwitterFeed to update my blog and just started using TweetDeck yesterday. That’s it.
Lots of people trust Brankica because she is a social media queen and they will undoubtedly take her word for it on the MMS review and probably spread the word as well.
Anyway, I’m glad this blog post happened, haha. It’s information like this that I wish lost people could find. And before anyone says “OMG ELISE WTF,” yeah, I’m sure some people found MMS to work for them I guess (like Ana, up there in the comments) but a review like this is 100% enough motivation to keep me away from the tool. That, and my huge belief in human-managed Twitter and Facebook account.
Thanks again Bran, for the excellent breakdown of your experience. Although negative, I think we all learned something!
Just have to say I agree with you Elise. I am following this post with interest, as I do with all Brankica’s posts.
Brankica is not afraid to express her honest opinion. This is her blog and yet she still publishes the guy who doesn’t even have the good manners to even read the post.
In my opinion if you can’t even be bothered to read a post; then you shouldn’t be commenting!!! And it’s interesting when a product gets a bad rap that those who promote it come out to defend it. It’s why I take very little notice of reviews by promoters. As if they would say anything negative when it earns them $$$s.
Good products don’t need defending. They stand in their own right as products that are worth the money and you did not find this to be so.
Thanks for having the courage to tell it like it is. When I read Rick’s comment it confirmed it for me. He is a geek, has tested heaps of products and is very even-handed. If he couldn’t figure it, then technophobes like me would have had no hope lol
Way to go Brankica and I will now go RT so even more people will be warned about this product. I have had so many refunds in the early days that I could not use and that did not live up to the hype. End of RANT!!!
Patricia Perth Australia
@Elise,
thanks for taking the time to write a long comment.
I think Alan didn’t “help his cause” by writing something like that. I am sure he will back tomorrow to say he was too tired and try to “shoot back”.
The problem is that the post maybe would not be as noticed and get us all fired up if he didn’t add the wrong words to it.
Remember the human spammer post and his approach to the mistake? Reminds me of this.
Anyway, I sure wanna know when someone is not satisfied with a product. Sometimes it may not push me away from it, but at least I will be warned about what to expect.
I guess now everyone will know not to expect much from support and customer service.
I am surprised with some stuff in the comments, since I added the “disclaimer” and said that I was sure it works for some people. Guess the post is too long.
I should have just put “MarketMeSuite sucks” and leave people wonder. At least everyone would read it, lol.
@Patricia,
thank you too for a long comment.
Here is a question for you first: How do you manage to read so many posts and write comments like these, please, tell me your secret!?
Thanks for the kind words and the support. I am just happy I didn’t get in trouble with you, for even trying out an automated tool on Twitter
You know me, I will say what I think and I don’t care if someone doesn’t like it. Because I know most people appreciate honesty.
But anyway, I just like that my regular readers like you two appreciate that I say my mind out loud.
I understand that every author defends their product no matter how much it sucks.
Oh, and yes, I am actually getting pretty strong about it, just because the MMS rep offended me on my own blog!
@ both of you ladies… Simply thanks for just making me realize a few things about this world!
You said, “I understand that every author defends their product no matter how much it sucks.”
I have developed and marketed my own software product, and always immediately dropped everything to fix any reported Bugs. I worked just as quickly to add requested features.
That’s the way a successful company does things. When I answered customer complaints with, “I screwed up, let me fix it,” I built customer loyalty. If they wanted a refund they got it right then, and I still fixed the Bug. I even sent them the fixed copy “on the house” for their trouble.
That’s the way to get stellar reviews. Deal with problems instantly, go way beyond what is expected—and reviews like this one never appear anywhere
Just my highly inflated 2 cents.
Rick
I think that would have been nice of them to do. For the current users, of course, I am not gonna give the product another thought
Now, if your product is related to blogging, feel free to put a link to it, I would love to see it!
Thanks for the comment, Rick, I appreciate pros commenting on my blog!
Major WOW!
This is my first time here in your blog Brankica.
I laughed so hard while reading through the whole post (because it was funny!) and I also learned so much that you instantly won me as a subscriber.
(I actually went to deactivate the auto welcome message from my twitter accounts before having read through the whole review on MMS lol -I’m such a newbie-)
Anyway, thanks for sharing this nightmare with MMS, I’m currently using free tools for twitter and I would’ve never bought MMS (I have other marketing priorities right now) but this was much appreciated to be aware of, so thank you.
I hope you have a great day and I will check out your older posts as well.
Take care,
~Sergio
Hey Sergio,
welcome to my blog and glad you liked the post. Although some obviously hated the post, I like that many found it useful. As you can see in some of the comments, there are more people that tried it and didn’t like it.
I always think everyone have the right to say their opinion, be it good or bad.
On Friday, for example, I will be posting about a tool I love and that is free. Well, there is a PRO version, but just wait to see
Anyway, looking forward to seeing you more on my blog and hope to keep you as a subscriber!
I gotta hand it to you, you have an audience. Ana commented, and Allan from MMS actually read and responded. I trust Ana, and I trust you. It just goes to show that specific tools work for specific marketing applications and specific people. Ana obviously makes money using MMS.
And obviously, it didn’t work for you. I agree fully with you on the product. As I was beginning twitter I tried the dashboard programs. MMS was I think, 2nd in line. I tried the free version for about a week.
I don’t remember who the first one was, but it was pretty feature packed, ‘feature rich’. But it wasn’t ultimately what I wanted, so I went onto MMS. Like you – I couldn’t get it to function, it was indeed full of bugs.
While still struggling with it after a week, I noted one of the main features I had in the last product wasn’t there. So I wrote to the service desk. They replied (get this) – “We don’t currently offer that feature and have no plans to offer it in the future”. What?!
You mean – this is as good as it gets? You are never, ever going to stay abreast of the market and maybe, ooooohhhhhhh – UPGRADE?!
I deleted the program. Went onto the next one. That was a no-brainer.
As so is writing about your experience with a specific product. That’s how us – your readers, and readers-to-be can make informed decisions.
So, thanks for the post, Brankica. Good job.
Hey Gib,
thanks for the awesome comment.
I didn’t see my post as directed personally at anyone and I am sorry to see that Ana took it that way. It isn’t even about Allan (if he is the author). It is about the tool itself.
I think the biggest problem is that people don’t read the whole post but they make a comment. I thought I explained it in details to everyone, and that I clearly stated that it obviously works for some people. But, scanning posts I guess results in not so nice comments.
If I counted right, you are the third person who commented, that said he had a problem with MMS.
I just feel that a service that can’t take a bad comment (or a vomit as it was called) isn’t gonna go forward as fast as it should.
I appreciate what you wrote and I guess this is something for the Top Shot, what do you think, lol…
HA! You could print out the whole comments section, highlight the vital organs (and we know what those are) hang it and send it down range! Yeah! That’s the ticket!
Whew! It’s hot in here! LOL Saw your tweet and had to see what was going on. I’d heard about a few of these branding tools. I tried one but it was complicated to setup so I left it alone. Haven’t really looked for one since. But above it all, Brankica you are one entertaining writer. I hung onto every word and appreciate your honesty. Oh well… as Gib said, it shows how some things work for some and not for others.
As long as I am learning from you I am good
And glad you like my writing, I am always trying very hard, I never know when you might come in here!
Timmi, turn off that cameraaaaaaa…. Hilarious!!!
Hi Brankica,
I haven’t tried MarketMeSuite as yet actually didn’t heard about it before reading your post but after reading I won’t suggest this tool to any of my friends or colleague.
I usually use TweetDeck, I think it’s the best and very simple to use.
I love TweetDeck too, have no clue why I even wanted to try something like this, lol.
I can give you the clue, I think you have used MarketMeSuite because you want to check how effiecient this tool is.
Lol, I guess you are right
For the most part my experience with this product has been different, however I can say that the branding appears to be broken and they (MMS) haven’t been able to help me yet. That’s one reason I’m using MMS in the first place. If that doesn’t get straightened out soon, I’m going back to HootSuite, which works pretty damn well.
I used to use Seesmic and TweetDeck in the past, but never really liked the look and feel of either. Perhaps it’s time to take another look…
I think when you start using a tool you like it is hard to move one. That’s why I keep seeing people using TWeetDeck and not moving to HootSuite and vice versa.
When you mention branding, it is one of the reasons why I wanted to try it but you saw what issues I had with the software.
Anyway, thank for the comment and waiting for that hook up, lol
Brankica,
I’m a tester. You’re a tester. So I think you’ll appreciate my reasons for moving from TweetDeck to HootSuite:
1. I got tired of the Adobe AIR updates
2. I wanted to be more in control of when I connected to Twitter
3. HootSuite sounded like a useful replacement
So, I tested it. At first, I actually hated HootSuite but, that is due to the fact that I loved TweetDeck – like you said, it was hard to adjust.
However, the biggest benefit was the easy disconnect. Now, I know that one can achieve the same thing with TweetDeck, simply by closing the app – duh! But for me, a lightweight browser tab takes less overhead, serves as a reminder each I start my browser (it’s part of my startup tabs) and is easy to close when I feel that I’ve spent too much time on Twitter.
The second benefit? All updates happen on HootSuite’s dime.
It doesn’t happen often but, when a product starts to annoy me more than it helps, I begin to search for alternatives. (You may have seen my tweets about my beloved RoboForm…)
Cheers,
Mitch
I actually just started HootSuite days ago
Love it for now!
Cool! And just in time for their latest update. I declined to blab about it on Facebook. So, I’ll have to wait for the new features.
Cheers,
Mitch
What a review; I have been hearing hype on this for a while as well; and as I have been thinking on upping my social interactions by utilising FB and twitter more it looked good.
I’m all for your own opinion and negative reviews if the case requires it. So a ‘yea’ from me to on that front.
Though the reason I will not be getting this now is not because of the review but because of how Alan reacted to it.
That is not good customer service as all. If I was from MMS this for me would be a brilliant marketing opportunity. I personally would have refunded your $6 given you a free month or so and went through the usage of MMS and concerns with you. If I could convert you to it after your negative review it would be worth more then just a positive review of the bat.
Though the lack of customer service, the type of response from him I think has done more damage to the rep of the company in my eyes then the review could have ever done.
My thought is the same. He should have used this to prove me wrong or at least react better.
When I was reading some of the negative comments (and now you remind me with mentioning the refund), I just realized, I paid for the thing. Yes, I paid. If nothing else, that gives me the right to write my opinion about it.
I mean, let me put it in simple words. Anything I pay for and was not given to me, I can say if I like it or not. Yes, so Play Station 3 is a great thing. I have it. But trust me, it sucked big time when it said it needs to be updated and then just crashed every 5 minutes because the update was buggy. You think Sony cares if I wrote a bad review.
No, they don’t. Because most of their customers are satisfied and they can handle bad reviews professionally.
Oh, I am writing to much here when I should be thanking you for a great comment
Fell bad for you. It seems that the MMS has ruined your online life from day one by sending you a beta version. And the rest, it seems MMS is only a joke that it is not worth to try even it is free.
Agreed Dana. The main thing I hold against them is giving a BETA version to a new customer. That is the source of all the latter problems.
Brankica you can’t hold all these things inside. Please next time try not to hold back and tell us how you really feel. It is unclear how you truly feel about his product. LOL.
Anyway, for real now. I also considered MarketMeSuite, but after my SocialKik fiasco I decided to give up on that stuff. I use HootSuite (the free version) and I think it works great.
This is the way you do it in 2011! Try out the product and let us know how it went. The great thing is that you weren’t afraid to admit how it all went wrong, also you made it pretty entertaining. Not to be amused by your trials and tribulations but you had me cracking up there.
Thanks much for posting this, I’m positive you’ve saved many people some of their hard earned cash!
Lol, thanks John. By the start of your comment I almost thought it was Dino
I am sorry you had a fiasco with a product yourself, I hate when that happens. As you can see from the other comments, not everyone appreciates the honesty but no matter what, I won’t keep my opinion for myself.
I am just surprised this raised so much dust… if the product is go good, why do they care about a small, insignificant blog’s post…
Thanks for the comment
This has to be one of the most brutal reviews written for any piece of software – heck, anything! Quite the read and a lesson well learned. Were you able to do any research on the product before you bought it? Read reviews, etc?
I’ll stick to tools like SocialOomph to power my Twitter experience.
Thanks for the review, and hope to read some positive ones in the future.
I bought it cause it was suggested as a good tool by a few of the bloggers I follow. Before I bought it I checked what their page says about the tool. I guess I expected the promoted to be delivered.
Oh, trust me, this is far away from brutal reviews I have seen about certain products. This is just a short diary of my experience with the product.
And there are some positive reviews on my blog, there are cool things out there that I like and recommend
Thanks for the comment.
Way to go Brankica, now I know I love you not only for your good looks but because of your honesty. I reckon that some of those brilliant reviews may have had some hassles with the product but they weren’t going to mention it because it would hurt their sales.
What is really astonishing is that their customer service, or lack of it. All I can say is that there is no way in hell that I’m would ever buy this product.
Sire, I only read the first sentence of your comment and that was just enough, lol … Thanks!
But seriously, yes, I agree with you. I mean I understand that when you are an affiliate, you need to say nice things about the stuff you promote. But I am not trying to sell it, so I guess it is OK to speak my mind. I am kinda sorry some people got mad, but I am glad I got all these great comments.
That is why I love all my readers… and you
Even when trying to sell something it’s stupid telling people something that it’s not because it only causes harm to your reputation.
Hi Brankica,
Enormously thanks for your honest review. I have heard about MMS for some time, been thinking should I use them or not. Even after reading your post, I still think I should try for 1 month just to see how it’s go. But Alan’s comment stops me from trying further.
I am now on the process of helping one software owner testing his beta version. Well, I just bought his own version yesterday because I felt impressed with his honesty. He told me what work and what doesn’t work and recommended to wait for his final version. I bought it anyway and also get his beta version to test on my new domain. Just so I can give him some recommendations for improvement, although I already fell in love with his beta one.
The example of your beta testing is what I consider a great thing. He told you what works and you were ready for it.
This isn’t my first rodeo, although some people obviously think I have no idea how stuff work, and I had a lot of products on my hands that were not perfect. But I knew what to expect and I didn’t mind.
Thanks for the comment and can’t wait to see what is that thingy… you made me interested…
Brilliantly written Brankica, and I love the honesty. The comments were a good read as well. You know this is the way things are, some things suck and some things don’t, some people like things that suck and some people don’t. Ah well, honesty gets you a lot further than anything else! I for one trust and take your review seriously and would never touch this product. In addition (and like you mention) half the features of this product (or more) are available for FREE elsewhere. Why pay?! Number one thing that gets me is tech support that doesn’t respond or stand by their product.
Daniel, thanks for the nice words and the comment.
Obviously the honesty in this case got me “in trouble”. I understand how everyone will “defend” their product but there are many better ways to stand by it than this.
This post is getting super popular on my gmail account… is it always this viral here? lol
No, the authors commenting and trashing me are making it so viral.
I normally don’t tweet any posts but after the bashing *attempt* I just HAD to do it.
I’m an IT professional and I understand that if I create a service or a program and charge for it, I know in advance that there are people that are going to love it and some others may not be crazy about it.
That’s EXPECTED.
I’m not going to start calling names or pointing at people (not even worth it) but this post has taken several directions already (good and bad).
What the first guy did (whoever he is) was wrong, assuming stuff and even openly claiming to not have read through the whole post was very wrong (we all can tell he actually read the whole thing, but saying he didn’t was clearly childish).
A few comments later, the situation was (to my point of view) under control and chilling.
The I’m-not-reading-everything-but-you’re-wrong Guy showed up with a more relaxed tone and got an honest reply back, and yes I could tell this was a constructive ending for the whole thing.
But…
Affiliate friend came into play throwing big punches and then CEO woman (if you’re not Gates or Jobs, claiming to be CEO of anything really gets me laughing, honestly, but that’s just me you can be whoever you want!) shows out of nowhere flaming it up again and with a wrong attitude …AGAIN!?!?
I mean really?
There are thousands and thousands of reviews on the interwebs, good ones, bad ones, constructive ones, funny ones but I have never EVER witnessed the program owners to be throwing sh*t at some user because of a review.
This just shows the lack of professionalism you have and let me tell you something in advance (because for sure you already bookmarked this URL) if you ever deliver another product under the same name company I will look for an alternative FIRST because I wouldn’t like to be in Brankica’s shoes right now.
Is this going to make your company go down? Clearly not, but this is going to be a stain in your record.
What could be actually be taken for IMPROVING your software, you somehow made it backfire at you and now you’re on the spot.
Clearly not what you wanted.
Maybe you might want to add this to your TOS?
“If you make a bad review out of this product, you may end up fighthing DIRECTLY to us the program owners and also may even tell you, you live a sad life because of it.”
If I did an honest review about your product and the product turned out to under deliver, would I get the same kind of attacks?
This little rant is not about the product anymore, it’s about your actions and your (lack of) conduct with a customer.
…threatening people on the internet over a product my God!
Brankica: don’t fight for lost causes and simply move on!
I normally let it go the first time but if I’m feeling I’m being threatened for a SECOND time you would probably get a lot of really cool spanish words in return (not pretty ones)
You should be thanking Brankica’s patience, REALLY.
This rant is coming from a guy that actually has worked as a SAP & Kronos System Administrator for payrolls in companies of more than 60,000 employees (talk about a real stress job) so please if you do reply to this, at least get PROFESSIONAL.
But have a great day!
PS. Brankica… good job!
Sergio, thank you so much for taking the time to write an opinion and make it this long. I know how much valuable time it takes to reply like this.
I am moving on and I got something out of this post – great ideas on other stuff I can write about.
I usually don’t get into bad words and them talking trash about me is more an image of them, than me. You can tell what people are like when it comes to serious situation and some didn’t live up to the image I had about them. I saw some comments and behaviors here that surprised me but I guess it is a great lesson.
I am more happy to see that there are people that appreciate the honesty and that is more valuable to me than anything else. Proves my mom thought me well.
Wow, talk about integrity. I post a comment and you actually remove it. I did it via facebook. Well, as I said in my removed post – we could very easily sue you for libel, as you speak tons of mistruths, for example, branding DOES work, click on the tweet in newtwitter and you will see it.
People like you are just sad. They attempt to get more traffic to their site by publishing a truly negative piece, filled with mistruths.
Anyone who wants to really understand how MarketMeSuite works, how our company is, and the culture we’ve created around our brand is welcome to come connect with me in our forums, groups, etc. We welcome robust discussion, but this sort of post serves no purpose but to make the author feel good about herself.
And to remove my comment? Even sadder
Wow, Tammy, I can not believe you are all fired up here.
I didn’t see your comment and I sure would not delete it. You are obviously not a fan of mine so I am guessing you are not following me on Twitter or FB, otherwise you would know my FB comments are not working properly for several days.
And obviously using the regular comment section was enough to get your comment out there.
Mistruths? There is a screenshot at the beginning of the post, took from a stream in my Twitter that shows no branding. I don’t understand where do you see the branding part.
I am not attempting to get more traffic but your comments are what is going to bring it, because like some say here, people love controversy.
I am not sure why are you all so fired up about my personal opinion on my own blog that is rather small and insignificant???
And when it comes feeling good about myself, do you really think I need a blog post to feel good about myself.
Instead of threatening and talking trash, don’t you think it would behoove you more to actually work on fixing the software.
And one more thing. I don’t owe you a good review. My opinion is that it isn’t good. And that is what I am in title to say.
Thank you for commenting and making this post actually the second most popular here, that will keep it in the sidebar for awhile.
Tammy,
You’re the CEO of MMS? And you’re coming to someone’s blog, who obviously has a great community, and calling her “sad” because she never gave you a glowing review and gave her honest opinion instead?
Way to go on putting people off buying your product, if that’s the kind of reaction you’re going to give them for not liking it.
For the record, I bought it after serious recommendations from some power players, and I have to say I’m seriously underwhelmed. After your intervention here, and the words you use, I won’t be giving MMS any more thought.
And if people ask me about it, I’ll mention the company’s CEO seems to miss the nuances of blog commenting and professional disagreement.
You had a chance to rectify facts; instead, you come across as a comment troll.
Danny Brown on my blog… OK, now this is something I can’t believe. Thank you so much for taking your time to comment, I really admire your work.
I am sorry you had a “not so great experience” with MMS too. Someone in the comments said I am the only person that complained, or something like that, guess there are more customers that didn’t think MMS delivered.
I can’t say much after this but thank you for helping MMS team with advice on how to run their business in a more professional way.
Wow sounds like you had a real poor experience with the software. After the 10 days of trial with the beta software how many days of testing have you had with the working product. Also are all the gripes you have listed from the stable release and not the beta version.
Not much, since after it blocked my computer, it wanted to be updated again and again.
The things I did just before I published the post (after the last update the day before) are:
- screenshot of the branding in Twitter stream (the one that is not there)
- could not unfollow a batch of people from MMS
- FB is working but my point is that it sucks the way it looks
You can see that some things I didn’t mark as not working but just lousy features that I didn’t like.
Maybe I’ve been on another planet all my life, but I don’t think anywhere, in any Customer Service handbook the instructions read:
1. Provide customer with product.
2. Customer has issue with product.
3. Customer unable to get satisfaction – customer angry.
4. Blast customer publicly
5. (threat to) sue the customer … you missed that one
I am so not surprised with this to tell you the truth. I don’t think any of them even read the whole post.
I stated what didn’t work and most of the time said “I think they fixed this” or what ever. And some things I just think suck, working or not. If it was my product, I would go a completely different route but this is how they handle their business.
I wish, instead of calling me a liar, that they want through the post and commented on each thing in the comment. That way they could say which part is a “blatant lie” and which is not. Then I could explain my point of view.
It would spark a nice discussion and maybe it would make them work on the software more, make it better, instead of spending time just calling me a liar.
Gib, as the Enlightened Traveler, I am sure you know not everyone is enlightened, lol. Thanks for the comment…
they threatened to sue you? seriously? what the heck
have you read the comments
Brankica, aloha. Thx for saving me from your agony. A week or so ago, I received a couple of notices on it from bloggers and thought it looked intriguing. Because I was busy I put it on my “check it out later” list. Yesterday, I pulled up the info, started to read again and decided I would have to wait until the weekend to review it.
With the extra time I will have, I will read some of your other posts, comment and tweet. Mahalo and aloha. Janet
All you have to do is read through the comments on this post. Two pages of those, lol.
I have a new strategy when it comes to deciding. I will read at least 10 reviews, wait some times, ask friends if they are using it, wait, hope for a trial, wait… and maybe buy.
Hey Sharp Shooter,
There’s nothing like reading an honest review that tells it like it is – or how they truly see it!
I’ve never used MMS – I’ve actually never used any of the “better than sliced bread” products out there so I always feel like I’m missing out on something. I’m happy to know it’s one less product that I have to purchase one day.
I’ve heard a lot about it – and like you said – a lot of people do love it. I guess we never know until we try something for ourselves and see how it works for us. To each his own joys I suppose. But…I do trust your judgement because you certainly know what you’re doing and have always been honest and generous in sharing your wonderful tips. Thank you for that.
I’m bookmarking this review to read it again – as I didn’t have a chance to read all the comments yet – and I just love reading those as you well know.
I”m sorry that you had a poor experience but thank you for sharing it with us.
Have an awesome weekend.
Ciao
Hey Ingrid, whazzzzz up
Thanks for the comment and yes, I guarantee that this is 100 % my honest opinion
You definitely must read all the comments, there are already two pages of them (for those who are missing it, there is a link under all the comments saying next, or something like that).
The creators/owners/”CEO” were nice enough to comment and created great conversation here so the post is now the second most popular on my blog. How cool is that
What a horrible experience you had. Like you I heard about MMS from a serious blogger who endorsed the product as being “top of the line” and after reading your experience, I guess it is the other way around. You are right about a lot of things and I have been procrastinating for a long time whether or not to take MMS for a test drive. Well, guess what. I will stay on Tweepi a while longer and other Twitter tools that have been working just fine. BTW, for RSS feeds, the best free tool I have found is dlvr.it
This one is definitely “speedlink” bound.
I love Tweepi. The other day when I was trying to unfollow with MMS, I went back to my dear, old Tweepi and everything worked over there, lol.
Thanks for the comments
I’m into a serious ‘non-buying’ campaign so I wouldn’t have been tempted by this product Brankica. Nevertheless I enjoyed reading your negative review; Makes a change from the ‘wow’, ‘awesome’ “reviews” that normally feature on the Internet.
Keep at it Brankica you could make honesty the next big thing.
John
Blogging in Leamington Spa, England
John, I am grateful for the nice comment
It is funny isn’t it, how honesty became a new term for some of these companies. They haven’t heard of it yet.
I am mostly in the non-buying campaign but I guess this is a good lesson.
Hi Brankica,
When I saw the title of this post, my first thought was “Oops, that’s Ana’s ‘baby’”.
Having learnt a few techie stuff from you, I trust that you have tried everything possible to make MMS usable before coming up with this conclusion. And after reading the whole post, which was entertaining btw and as usual with ‘exhibits’, I must say that the MMS team flunked this one. They should never have given you a beta version of the SW to start with. If they want beta testing of a new version of their SW, they should invite people who are already using a working version to try it out for free. And they should have handled this matter professionally when they saw your post because it is their own reputation that is at stake.
Anyway, thank you for being honest about this. I do not use twitter much and have never planned on buying this but this shows me I can trust you when you do review something I am interested in.
That said …
MMS Review Done: Let’s all be friends …
Let’s not allow a tool to affect the good friendships, warmth and coziness I feel when I’m around here
Before long, there will be new good products in the market that we can all promote and make money from and be happy.
And did I mention that I like the fumigator guy you used in ur post? With that, I can imagine how big the bugs were
Keep shooting girl!
Hey Maky, haven’t seen you in a long time, nice to have you back
That is exactly what my biggest “issue” was. Giving a new customer the BETA version.
And I agree with you, we should all be friends, it was never my intention to get all those bad words from people that wrote them, but everyone has the right to speak their mind, even if that mean talking like they did. I still love all of them and I am not mad at anyone for writing what ever they wrote.
I am so glad you feel warm here
but with summer coming maybe I should replace the red with blue color (blog theme colors) so when it gets hot we can all feel cold here, lol.
I am glad you liked the image, I so loved it when I ran into it and had to use it for bug reference.
P.S. I finally got to eat some plantains the other day, I didn’t make them but they were sooooo good!
Hi Brankica – I am with you 100%. I think it stinks, too. The branding is the worst part. I remember it working correctly for me, but the same day I started using it, I tweeted out that there isn’t any branding on Twitter anymore!?
The answer I got – oh well, there is branding on TweetDeck and everyone uses Twitter on their iPhones. LOL That is just ridiculous.
The branding on HootSuite says “MarketMeSuite” for people. And you are SO correct that nobody clicks on that stuff. They did before, when Twitter had branding, but now that the new Twitter does NOT have branding, I don’t get the point of MarketMeSuite.
I never tried to use any of the other features. I found the tool complicated enough to just try and get the branding working for three different accounts (mine and clients) and then come to find out that there was no branding on Twitter anymore, and I was done with it. I think I had a subscription for like three months because I had totally forgotten about it.
Hi, I was the one responsibly for the rss tweeting feature and a few others. They worked when i left the company so I can offer no advice for you.
If they are broken due to my inexperience I do apologise, Working on MMS was my very first experience with PHP so that would explain the lack of it being good
May write my own twitter / fb app when i finish uni.
I see tammy and alan have rushed to defend their product. Ever vigilant
It’s OK, I am not mad at you
Make sure you inform us as soon as you create the new app!
I came to this post from 2days SEO post but I think we bought MMS @ the exact same time. in the beginning it sucked but I think it is better now.
As far as the branded tweets. I think that is a twitter issue. On the old twitter it would always say via X now it does not say this any more when you are logged in UNLESS you click your tweet and the slider thing comes out to the right then it says via X.
BUT if your looking @ someones stream of tweets while not logged in to twitter it says posted via X where it should be.
I think MMS is good for the twitter side.
the fb side sucks.
I also think it is good simply because of the branding. as far as the panes and stuff any twitter managment software has that.
If a new blogger that was not to good with tech if how i thought about it i would say it is good.
I personally no longer use it to tweet since I brand my own tweets with @anywhere I do still use it to see my mentions though.
Since i became a twitter whore 2 weeks ago i have switched to twitter.com I think they have themselves have the best twitter app… who woulda thought uh…
The thing about that branding is that if I have to click around to see it – it sucks.
The only way I look at people’s tweets is the stream where I see all people I follow. I don’t click on tweets so see no use of the branding.
After this post I have heard so many negative comments about their service that I would never consider using any product of theirs ever.
The best thing is, there are free tools for branding, so why pay for it
Hey Brankica,
You have saved me my precious bucks. Believe me or not, MMS was in my to-buy list for the next month and thank God I have read your post just in time.
But it is really strange that many popular bloggers whom I respect a lot and closely follow, have written awesome supporting reviews about this product.
Thanks for making this one kind of a post.
Cheers,
Jane.
Hey Jane,
as I said it works for some and it doesn’t work for others. You can see many people commenting here that didn’t like it as well and think they spent money for nothing.
Also, I had several e-mails confirming the same, except they would not comment here for various reasons, some of them being that they are affiliates for MMS and don’t want to loose sales they are making.
I have found many free tools that replace all the features of MMS and all those people that contacted me with the same opinion just confirmed that I made the right choice.
A lot of bloggers you refer to are after the numbers on Twitter, I am not. They are also affiliates, I am not any more (Yes, I registered when I bought it and decided not to be an affiliate after only a few days, after testing the product).
Thanks for the comment and hope you will make the right decision
I’ve never heard of this product but I will definitely never use it. Thank you for the honest review! Just a few notes of constructive criticism:
Maybe you were just being proactive but some of your comments seemed like you were looking for drama. I’m sure you were just preparing to fend off the attacks from MMS/affiliates and get more comments but I lost a little respect reading through them. I’m sure you’re a great person and maybe it is just my sensitivity to drama. Again, just a note to try to help you grow & improve your perception. Not to put you on the defensive.
Thanks again for the honest review! Maybe this company is bootstrapping instead of going the VC route. Either way, I think the beta version should have been free to work out the kinks.
Hey Haley,
I actually never look for drama. The only drama for me was using the product but I was lucky enough not to buy the whole year to start with
Not sure about being proactive and preparing to fend off… I never thought they would pay attention to a small blog and actually come here and write all that. I was actually told I was too soft in replying to their comments. Maybe I was, maybe I wasn’t, everyone has an opinion about that.
I don’t think there is a “search for more comments” here cause I get a lot of them anyway from people that read my blog often. However, seems like more comments were provoked by what others were writing here than what I did. But again, I guess everyone can write what ever they want cause I allow that on my blog.
Since you lost respect for me because of my comments, I guess you won’t be coming back, but for others I just need to explain that there is never defensive or offensive mode on this blog. There is only conversation or lack of it. I comment on my blog like I would talk to the person that made the comment
Thanks for helping me grow and improve my perception, but with whole honesty, I don’t want to change. I like myself just the way I am. And seems most of my readers and friends like it as well. Why change something that’s working
Thanks for taking the time to comment, I appreciate everyone that visit and share their opinion with me, that is what makes my blog awesome – a lot of great comments my a lot of great people!
Branika,
Yes..it sucked. The silly branding thing. Worked before the new “beta.”
Her’s what really upset me; they did this much-awaited upgrade, called it a beta, and then a day after they launched it, they took the weekend off.
Wow, they’re a powerful, focused bunch.
To top it off, I demanded a refund, and added in my public comments ” don’t even think about finding a way to not refund my yearly sub.”
Got my refund, AND, they had an attitude. They said that I wasn’t worth their time to fight the refund.
They’ll be off the map soon.
Half ass product.
I use Tweetdeck for Chrome, and Hootsuite. Great combo.
The Franchise King®
And why am I not surprised by all that
I am glad you got your refund. You weren’t worth their time? Yeah, that is why so many people added their “great opinion” about MMS service.
I too have had trouble with the branding. I apply my branding, then after a short while, the branding link doesn’t work anymore.
And my scheduled tweets did not go out as promised, 80% of the time.
Frustrating and time waster. I cannot promote it, although at first I thought I would be able to.
I know what you mean and sorry you are having problems with it. Have you tried contacting the creators, support, getting refund. I just hope you didn’t get the whole year or something, would be bad if you had to spend all that money for nothing.
Hello Brankica,
Sadie in France here,
I learned about this blog post earlier today from Kimberly Castleberry’s blog. I’m really sorry to hear you had such a bad experience with MMS.
I’ve had a couple of issues regard the branded tweet function not working for me too, but nothing major. One of the branding issues is current. Just to say thank you for motivating me with your post here to report this the latest branding malfunction to MMS today!
I’ll come back and tell you how I get on, the people I have dealt with in the past have always been helpful though
)
Hey Sadie-Michaela,
welcome to my blog and thanks for the comment.
I have heard a few people mention the branding function lately, but I haven’t been using MMS so don’t know what is the problem. I hope you get fast and good fix.
I did see many people branding their own tweets lately (something I am lazy to do, but it is on my list). Hope to see you around here more and gotta thank Kim for being such a great friend
Hello Brankica,
Just popped back to say thanks again for the push… MMS fixed my branding issue yesterday on one of my accounts and on the weekend I’m going to take a look at the rest.
The MMS people were helpful they sent me a Jing video and a screen shot showing what was going on. Keeping an open mind now I am seeing how it shall perform going forward. The people were nice though and that’s important to me too.
Have a good weekend, Sadie
)
Glad you got that fixed
It is good to see they are fixing their tool and the attitude, lol.
Wish you an awesome weekend too!
Who needs this stupid software when you can you do all that by configuring some codes by yourself? I am having a tweetbox on my blog which I use to tweet directly which also gives a branded linkback to my blog. Lol
THANK YOU BRANIKA
There are many sites where you may find ‘vague’ criticisms of vendors or products, but usually no mention of the names.
You have my utmost respect for naming and shaming. I will be adding you to my Blogroll for your honesty and courage. I would also like, with your permission to link to this article from my new review site, which has just started and needs some work to get the juices flowing.
I Will Be Back – Soon. Your blog is excellent.
Thank you.
No really, how do you truly feel about it?
I will have to ask my therapist (Para Ordnance cal 45) LOL
Brankica -
I had a similar experience! And you’re right it does SUCK big time. And their customer service is even worse! I asked PayPal for a refund and MMS would not even reply to them! So I fought PayPal to get my $5.99 back! Yes… I wasted about 2-3 hours to get my money back because I felt that strongly about their shoddy software and lack of customer service!
Thanks for being “our” voice!
Hey Pam, that was a good move. I hate when people simply don’t care!
Here is a good example, I love renting movies from the RedBox machines. Yesterday I could not return it cause the machine was frozen. So I called them to see what to do cause the next closest one is like 20 miles away. Anyway, they said they will have to charge me for the extra night because that is how it’s set up with the card company what ever. BUT they are sending me codes for free movies to make up for the charge.
Talk about good customer service!
Hi Brankica,
Thank you so much! I read negative reviews on SBI Forums (closed for non
SBI-ers – Sitesell that is) and then by Googling found your post.
They all complain about the same things (specially customer service)
I was about to buy this product (mainly for branding reason) but now I am definitely not!
Hey Jill, I am a SBIer and I think this product is not worth it. Especially with the way we are used to be treated by Ken and the team
Nice to see you on my blog!
Thanks Brankica! Now please tell me what do we do about the branding?
It looks to me very important!
Any other product you could suggest?
****
BTW I had a friend with the same nickname
Are you from Eastern Europe maybe?
Yup, something like South/Eastern
I don’t know if they fixed it but some branding stuff didn’t work when I bough it. Here is an example. I use TweetDeck. When a person using MMS tweets, in TweetDeck I see MMS in the signature. But I do know he is trying to brand his tweets. So either it isn’t working or it isn’t working in TD.
FB branding looks really ugly to me, honestly, and you can even do it manually: add the link to your status update, remove the title and description from the attached link and it looks almost the same.
Or even better, why not just brand your FB updates by tagging your FB fan page, that will get more people to visit and like your FB page.
Bottom line, I don’t think many people really click that tiny link in the Tweet byline.
WOW! Girl you rock!
Thanks a million
I finally got around to getting this out to the latest to join us in Triberr, @socialmediasean Brillient piece of writing, Brankica!
I tried MMS quite a few months ago and had issues so cancelled. At the time, I assumed the issues were prevalent because MMS was fairly new and needed time to iron out the bugs. I am presently very happy using Hootsuite Pro and Tweetdeck. Appreciate your very thorough post.
Thanks Susie. I am yet to try Hootsuite Pro, but hear so much good about it!
I am testing out MMS now (before reading this post). I like some of the features, such as the search and follow features, but I am also having bugs.
For one, my blog to facebook posts post multiple times even though I have it set up to post once. Not sure why.
I also think it is silly that they let you post to multiple places or schedule, but not both at the same time.
Hailey
I hope you will make it work for you. It really depends on your social media strategy. If you search for a keyword for example and then follow all the people that tweeted it, you will have to follow and unfollow many (and it takes hours to do all that) to get some nice numbers. However, like I said, it all depends on the strategy.
Yeah, I don’t follow everyone after a search, just people that have some variation of “I am struggling with Adult ADD.” (Adult ADD is my niche).
I just started doing this, but I find that a lot of people follow me back.
So like you said, it all depends on your strategy.
LOL, I am totally ADD, will have to keep an eye on your stuff
Here is the link to my ADD blog (as opposed to my Web Development site I linked to in the previous posts.)
Thanks
I am so done with mms too. What a pile of crap. The branding only works if you use it in the tweet immediate box, but if you schedule a tweet it says via marketmesuite.
I feel like a complete idiot who was sold on the branding, to only become a fool who paid to carry THEIR branding on my scheduled tweets! They should rename the product marketussuite and pay us to do it.
This is my first time here but what a great post from stopping others from losing their hard earned money, thanks Brankica!
Thanks, Tracy. So sorry you had bad luck with MMS. The funny part is that it was the only product I bought without asking some of my blogging idols. Because if I had asked, I would have never bought it, cause they aren’t using it either. But I guess we all learn.
Thank goodness for people like YOU. I’ve had invitation after invitation from blogging friends (upstanding kind of folks) to join MMS and I’ve read enough glowing reviews and accolades about it to wallpaper my bathroom.
Can’t tell you exactly what held me back from giving it a try, Brankica. But that little bird on my shoulder starting squawking and pecking at the side of my head every time I was about to make a move for the registration page.
The bottom line from where I sit?
When the “Report a bug” button isn’t functioning …
Tells me the developers and those that are maintaining the site need to shut the sucker down and head back to the drawing board. But FIRST … head back into the classroom and learn what the hell you’re doing before you put something this shoddy into the hands of unsuspecting customers.
Thanks for a big chunk of transparency! You may have just saved a lot of people from a whole lot of aggravation.
Melanie
Oops earlier I got confused between this and Market Samurai btw How is Market Samurai according to you?
I am not loving it. As far as I can see it is pulling all the results from Google Adwords Keyword tool. If I wanted that I would just use Google AKT. I use some other keyword research tools as well, and I can say that Market Samurai is not a must have tool. There are many other tools you can use for free that will get the same job done.
Ohk heard a lot about this software and now was just reading Ana`s ebook from traffic generation cafe and downloaded the trial but seems issue with it,initially download error then installation error my security softwares dont allow the installation moreover I cant understand why a keyword research tool wants access to my system and your comment proved its a crap,dont know why big bloggers refer crap to their loyal readers.
Soon would be starting advertise here option on my blog and the tag line would be we strongly believe just for our $10 profit we dont want someone else $1000 loss so advertisers who know their product is crap dont contact else I wont mind writing a bad review
Like I said, I am really not impressed with it for several reasons:
1. SBI tool I use is many times better than Market Samurai.
2. There are free tools that do the same thing Market Samurai does.
3. I can use Google without paying for MS.
Wow Brankica! That’s HARSH! No holds barred huh?
Kinda like an ‘Unsales letter’.
Nice work though. You wiped away my residual intention to explore MMS…
Well, pretty much the same experience for me. Purchased it from the same recommendation, & basically just couldn’t figure the darn thing out. I blame myself however, as I’m not really “into” Twitter & Facebook (yet), so I likely never gave it a decent try. I simply opted out after a month, & put it on the “wish I’d thought twice before buying” pile – (it’s to be getting a big pile!!)
Found you today via a search of a decent Thesis Skin – trying not to add to the “pile” again! Your site looks great, I think I’ve found my skin!
~Bruce
Hey Bruce, which skin have you decided to get? I recommend Thesis Awesome skins cause they are so easy to work with, but just for the note, my blog isn’t using a skin, since I did a lot of customization before the skins I like were out. Don’t want you to get one and hope it will look exactly like my blog and be disappointed! Thanks so much for the nice words, I really appreciate it.
Still haven’t decided, but am leaning towards the Awesome package, (so I’ll have something else to fiddle with). I kind of like the Blogskin one.
~Bruce
I love them all, wish I could pick one